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SuperOps

  • PSA
  • RMM
  • Remote Monitoring and Management
SuperOps logo

PSA and RMM in one AI-powered platform

SuperOps combines powerful PSA capabilities with intelligent RMM monitoring and automation – all in a single AI-driven platform designed to streamline IT management and boost efficiency for MSPs.

Why choose SuperOps?

MSPs often rely on multiple tools to run their operations — a setup that quickly leads to inefficiency and lost margins.

SuperOps brings everything together in one unified platform, giving MSPs the tools they need to manage IT systems more effectively and deliver stronger results to their clients.

With powerful PSA functionality, you can handle tickets, contracts, reporting, documentation, and projects from one simple, intuitive dashboard.

At the same time, advanced RMM features powered by AI let you proactively monitor and automate client systems — ensuring they stay secure, reliable, and always up and running.

Product overview

  • AI-powered automation: Go beyond traditional PSA and RMM with AI that predicts issues, automates routine tasks and frees up time for value-creating work
  • Modern interface: Faster, cleaner and more intuitive design that simplifies daily operations for technicians
  • Flexible pricing: Transparent, flexible licensing with no long-term commitments — pay only for what you use and grow at your own pace
  • Improved service quality: Automate repetitive, low-value tasks, reduce errors and focus on delivering strategic, high-value services
  • Efficient scalability: Grow your client base without adding headcount by leveraging automation and smarter workflows
  • Unified dashboard: Full operational visibility through one simple, intuitive interface that centralizes all business activities
  • Seamless integrations: Works effortlessly with the most common MSP tools on the market
  • All-in-one platform: SuperOps unites PSA and RMM in one solution, designed for MSPs to centralize and automate daily operations. This allows you to work more efficiently and focus on delivering high-value services to your clients.
  • Unified dashboard: Monitor devices, networks, and activities in real time, manage tickets and clients, and centralize contracts, SLAs, and reports in one clear view.
  • Lightweight agents: Easily installed on client devices, agents collect real-time data, detect anomalies, enable remote interventions, and automate tasks like patching, updates, and backups.
  • Advanced automation: Proactively monitor client systems with AI-driven automation, ensuring they stay secure and updated. Create custom rules to efficiently manage alerts, tasks, tickets, and requests.
  • Smarter efficiency: SuperOps helps MSPs reduce downtime, optimize resources, and consistently deliver higher-quality services.
  • Centralized multi-tenant platform: Manage all your clients efficiently from one single, centralized dashboard.
  • Clear and intuitive overview: Access a streamlined dashboard that gives you full visibility into every business activity in one place.
  • Full control of clients and contracts: Stay on top of contracts, client interactions, and all related documentation with ease.
  • Streamlined ticket, project, and IT documentation handling: Track tickets, simplify project management and organize IT documentation in a structured, efficient way.
  • Advanced task automation: Eliminate repetitive work like software updates, patch management, and troubleshooting — saving time and reducing errors.
  • Intelligent workflows: Automatically manage tasks and ticket routing for smoother operations and faster resolutions.
  • Scalable efficiency: Handle growing workloads without extra staff by automating processes, ensuring consistent and reliable service delivery.
  • AI-powered remote monitoring: Advanced RMM capabilities with AI ensure proactive management and prevention of issues before they impact clients.
  • Real-time insights: Detect anomalies and potential threats instantly to guarantee continuous protection and timely intervention.
  • Proactive system health: Continuous monitoring keeps client environments optimized, minimizing downtime and boosting reliability.
  • Seamless tool integration: Connect SuperOps with the most widely used MSP solutions and manage them all in one place.
  • Flexible API connectivity: Extend and customize workflows with open APIs to fit your business processes.
  • Streamlined operations: Reduce duplicate work and gain efficiency by consolidating tools into a single platform.

Want to know more?

Get in touch – we’re happy to tell you more and answer any questions you may have.
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